Privacy Policy

1. Information We Collect

1.1 Personal Identification Information

We may collect personal identification information from you in various ways, including, but not limited to, when you visit our site, register on the site, place an order, and in connection with other activities, services, features, or resources we make available. You may be asked for, as appropriate:

• Name
• Email address
• Mailing address
• Phone number

1.2 Non-Personal Identification Information

We may collect non-personal identification information about you whenever you interact with our site. This information may include:

• Browser name
• Type of computer
• Technical information about your means of connection to our site, such as the operating system and the Internet service providers utilized.

1.3 Technical Data

We also collect technical data to ensure site performance and security, including:

• IP address, browser type, operating system, and access times.
• Information about how you use our website and services, including pages viewed, time spent on the site, and interaction with content.

2. How We Use Collected Information

Graphtics collects and uses your personal information for the following purposes:

2.1 To Improve Customer Service

Your information helps us respond more effectively to your customer service requests and support needs.

2.2 To Personalize User Experience

We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.

2.3 To Process Transactions

We use the information you provide about yourself when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

2.4 Service Delivery

To provide, maintain, and improve our services and products. This includes communicating with you regarding your projects and purchases.

2.5 Marketing and Promotions

To send you updates, newsletters, and promotional offers. To conduct surveys and gather feedback to improve our services.

2.6 Security and Compliance

To protect against fraud and unauthorized transactions. To comply with legal obligations and enforce our terms and conditions.

3. Web Browser Cookies

Our site may use "cookies" to enhance the user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you.

You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

4. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our site.

These measures include encryption, secure socket layer (SSL) technology, and access controls to safeguard your data from unauthorized access.

5. Sharing Your Personal Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

5.1 Service Providers

We may share your information with third-party vendors who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.

5.2 Legal Requirements

We may disclose information when required by law or in response to valid legal processes, such as a subpoena, court order, or government regulation.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

6. Third-Party Websites

Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site.

7. Your Rights and Choices

7.1 Access and Update

You have the right to access and update your personal information at any time. Please contact us at support@graphtics.in to make changes.

7.2 Opt-Out

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

7.3 Data Deletion

You may request the deletion of your personal information by contacting us at support@graphtics.in. Please note that we may retain certain information as required by law or for legitimate business purposes.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete such information from our records.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By providing your information, you consent to any such transfer.

10. Changes to This Privacy Policy

Graphtics has the discretion to update this privacy policy at any time. Any changes will be posted on this page, and we will notify you of significant changes via email or through our website.

Your continued use of our services after such changes constitutes your acceptance of the revised policy. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

11. Your Acceptance of These Terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.